Terms & Conditions

TERMS AND CONDITIONS
Last Updated and Effective: June 15, 2026

INTRODUCTION AND LEGAL AGREEMENT
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and INOASIS® (also operating as INOASIS LLP, “we,” “us,” or “our”), concerning your access to and use of our website, digital applications, custom sensory hubs, multisensory installations, and physical products (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are explicitly prohibited from using the Services and must discontinue use immediately.

ACCURACY AND VERIFICATION OF INFORMATION
While we endeavour to source-proof all content, research, and technical specifications provided through our Services, the material is intended for general informational, educational, and environmental design purposes only. We do not warrant or guarantee that the descriptions of multisensory assets, neuroaromatic data profiles, light sequencing patterns, or sound wellness structures are entirely free from technical anomalies or external sync errors.

INTERACTION WITH AUTOMATED AND AI SYSTEMS

Automated Processing: You explicitly acknowledge and agree that when utilizing our digital hubs, sensory software apps, or interactive components, you will interact with automated virtual systems, algorithmic sensory selectors, and content generated partially or entirely by computer software, machine learning, or artificial intelligence.
Algorithmic Adjustments: These automated systems process real-time environmental data to modify local lighting sequences, audio layouts, and scent diffusion parameters. You accept that these automated adjustments are experimental and designed for spatial variation, not clinical correction.

INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP
- A. Our Proprietary Content
Unless otherwise indicated, the Services, including all source code, databases, interface designs, website layouts, custom section grids, functionalities, software, audio, video, text, vector illustrations, photography, and graphics (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us, and are protected by copyright, trade mark, and various other intellectual property rights laws under the United Kingdom and international jurisdictions.

- B. Explicit IP Scoping
Your right to use the Services is strictly limited to a non-exclusive, non-transferable, revocable personal license. You are expressly prohibited from extracting, copying, adapting, reverse-engineering, modifying, or commercialising any proprietary assets, including but not limited to:

UK Trade Mark Classes: Any brand assets or corporate names protected under registered or unregistered UK Trade Mark Classes 3, 9, 11, 21, 24, 35, 41, 42, and 44.
Multisensory Data: Custom neuroaromatic compound formulas, scent schemes, tailored olfactive codes, algorithmic light-sequence parameters, and spatial acoustic profiles.
Design & Spatial Assets: Proprietary Revit family libraries, technical space plans, site-specific permanent installation schematics, and vector graphics.

USER REGISTRATION AND ACCOUNT SECURITY
To access certain secure areas of our Services, custom multisensory applications, or digital tools, you may be required to register an account. You agree to:

Provide accurate, current, and complete registration data.
Maintain the strict confidentiality of your password and login credentials.
Accept full responsibility for all activities, data logs, and interactions that occur under your account.
Be at least 18 years of age to register an account or interact independently with our environmental subscription services.

USER-GENERATED INPUT AND DATA COLLECTION
When you submit information through our platform—such as entering data into a text input form, subscribing to a database via a button component, submitting custom profile inputs, or connecting an external lifestyle data stream—you grant INOASIS a worldwide, non-exclusive, royalty-free license to store, process, and analyze this information to optimize your local sensory environment.
All personal data collected through your interactions, form submissions, or device syncs will be securely held in accordance with our Privacy Policy and applicable data protection regulations. You represent and warrant that you own or have the necessary rights to transmit any data you enter into our systems.

COOKIES AND TRACKING TECHNOLOGIES
We employ cookies, web beacons, tracking pixels, and local storage technologies to enhance functionality, preserve user preferences, and analyze data traffic across our digital platforms.

Essential Cookies: Necessary for basic core functions such as secure user authentication, form submissions, and database communication.
Performance and Personalization: Used to remember your local preferences, interface adjustments, and to optimize responsiveness across your mobile and desktop viewing experiences.
Management: You can configure or restrict cookies directly via your web browser settings; however, disabling certain tracking technologies may limit the real-time operational capacity and responsiveness of your custom sensory hubs or digital apps.

WEARABLE SENSOR AND BIOMETRIC DATA INTEGRATION

Third-Party Wearables: The Services may offer features that sync with compatible third-party wearable hardware, smart home sensors, or native mobile operating system health kits (such as tracking heart rate spikes, movement, or sleep cycles).
Data Authorization: By actively pairing your personal devices with the INOASIS network, you grant us permission to collect, analyze, and process these physiological measurements solely to generate real-time environmental changes (e.g., triggering a grounding light scheme or an optimized neuroaromatic diffusion when a stress spike is detected).

MANDATORY WELLBEING CRITERIA AND PHYSICAL EXCLUSIONS

No Medical Advice: INOASIS provides interdisciplinary contemporary art installations, environmental interior products, and multisensory design consulting aimed at supporting spatial aesthetics and general personal wellbeing. The Services, including any neuroaromatic insights or environmental programs, do not constitute the provision of healthcare, clinical therapy, or professional medical advice.
Not a Crisis Service: Our digital hubs and interactive installations are not intended to diagnose, treat, or prevent any physical, neurological, or psychological health condition. They cannot replace the services of licensed physicians, psychiatrists, or medical professionals. Do not ignore or delay obtaining professional medical counsel due to any information or environmental feedback experienced via the Services.
Physical Exclusions: You should explicitly not utilize the physical scent diffusion or intensive light sequencing installations if:
- You suffer from a specific respiratory, cardiac, or neurological health condition (including, but not limited to, severe asthma, epilepsy, or photophobia) that is incompatible with dynamic environmental shifts.
- You have a known chemical sensitivity or dermatological reaction to botanical or synthetic aromatic compounds.
Emergency Protocol: The Services are completely non-clinical. If you experience unexpected respiratory irritation, light-induced dizziness, or any physical discomfort during an installation or product use, you must immediately exit the physical environment and contact your local emergency services or healthcare provider.
Assumption of Risk: By interacting with our physical environments, integrated light installations, or olfactory diffusion apparatuses, you voluntarily assume all risks related to personal sensory sensitivities, pre-existing conditions, or environmental triggers.

BILLING, SUBSCRIPTIONS, AND PAYMENTS

Fees and Charges: Access to certain custom sensory packages, product drops, or ongoing subscription tiers requires immediate electronic payment. All transactions are securely processed via authorized third-party gateways.
Non-Refundability: Unless explicitly stated otherwise at the checkout interface or mandated by consumer protection laws, all purchases, design retainer fees, and recurring digital subscription credits are non-refundable.
Automatic Renewal: If you enroll in a recurring subscription model (such as automated scent cartridge replenishments or ongoing digital lab access), your payment method will be billed automatically at the start of each billing period unless canceled at least 24 hours prior to renewal.

PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make them available. Prohibited activities include, but are not limited to:

Circumventing, disabling, or interfering with security-related features of the platform or data connection layouts.
Using automated scripts, scraping bots, or data extraction utilities to copy material from our section grids, collection tables, or user directories.
Attempting to impersonate another user or entity, or using another individual’s account details without explicit authorization.
Using our environmental designs or physical installations to defame, abuse, harass, or infringe upon the legal rights of third parties.

LIMITATION OF LIABILITY
In no event shall INOASIS, its founder, collaborators, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages—including lost profits, lost revenue, loss of database items, or injury arising from your use of the physical or digital Services—even if we have been advised of the possibility of such damages.

MANDATORY ARBITRATION AND CLASS ACTION WAIVER

Dispute Resolution: Except where prohibited by local consumer law, you and INOASIS agree that any legal dispute, claim, or controversy arising out of or relating to these Terms, products, or installations that cannot be resolved informally will be settled through final and binding arbitration rather than a court of law.
Waiver of Class Action: You agree to resolve any dispute against us on an individual basis. You explicitly waive the right to initiate, join, or participate as a plaintiff or class member in any class, collective, or representative action or lawsuit.

GOVERNING LAW AND RESOLUTION OF DISPUTES
These Terms and Conditions and your use of the Services are governed by and construed in accordance with the laws of England and Wales. Any legal action, dispute, or claim arising out of or in connection with these terms that is not resolved via arbitration shall be brought exclusively before the courts located in London, United Kingdom.
MODIFICATIONS AND TERMINATION
We reserve the right to change, modify, or remove the contents of these Terms at any time for any reason at our sole discretion. Any updates will be reflected by a revised "Last Updated" date at the top of this document. Your continued use of the platform following the posting of changes constitutes your binding acceptance of the updated Terms.
CONTACT US
If you have any questions, concerns, or requests regarding these Terms or the licensing of our intellectual property, please contact us directly via email at info@inoasis.co.uk.

Algorithmic Adjustments: These automated systems process real-time environmental data to modify local lighting sequences, audio layouts, and scent diffusion parameters. You accept that these automated adjustments are experimental and designed for spatial variation, not clinical correction.

UK Trade Mark Classes: Any brand assets or corporate names protected under registered or unregistered UK Trade Mark Classes 3, 9, 11, 21, 24, 35, 41, 42, and 44.

Multisensory Data: Custom neuroaromatic compound formulas, scent schemes, tailored olfactive codes, algorithmic light-sequence parameters, and spatial acoustic profiles.

Design & Spatial Assets: Proprietary Revit family libraries, technical space plans, site-specific permanent installation schematics, and vector graphics.

USER REGISTRATION AND ACCOUNT SECURITY To access certain secure areas of our Services, custom multisensory applications, or digital tools, you may be required to register an account. You agree to:

Provide accurate, current, and complete registration data.

Maintain the strict confidentiality of your password and login credentials.

Accept full responsibility for all activities, data logs, and interactions that occur under your account.

Be at least 18 years of age to register an account or interact independently with our environmental subscription services.

Essential Cookies: Necessary for basic core functions such as secure user authentication, form submissions, and database communication.

Performance and Personalization: Used to remember your local preferences, interface adjustments, and to optimize responsiveness across your mobile and desktop viewing experiences.

Management: You can configure or restrict cookies directly via your web browser settings; however, disabling certain tracking technologies may limit the real-time operational capacity and responsiveness of your custom sensory hubs or digital apps.

WEARABLE SENSOR AND BIOMETRIC DATA INTEGRATION

Third-Party Wearables: The Services may offer features that sync with compatible third-party wearable hardware, smart home sensors, or native mobile operating system health kits (such as tracking heart rate spikes, movement, or sleep cycles).

MANDATORY WELLBEING CRITERIA AND PHYSICAL EXCLUSIONS

Physical Exclusions: You should explicitly not utilize the physical scent diffusion or intensive light sequencing installations if:

You suffer from a specific respiratory, cardiac, or neurological health condition (including, but not limited to, severe asthma, epilepsy, or photophobia) that is incompatible with dynamic environmental shifts.

You have a known chemical sensitivity or dermatological reaction to botanical or synthetic aromatic compounds.

Assumption of Risk: By interacting with our physical environments, integrated light installations, or olfactory diffusion apparatuses, you voluntarily assume all risks related to personal sensory sensitivities, pre-existing conditions, or environmental triggers.

BILLING, SUBSCRIPTIONS, AND PAYMENTS

Fees and Charges: Access to certain custom sensory packages, product drops, or ongoing subscription tiers requires immediate electronic payment. All transactions are securely processed via authorized third-party gateways.

Non-Refundability: Unless explicitly stated otherwise at the checkout interface or mandated by consumer protection laws, all purchases, design retainer fees, and recurring digital subscription credits are non-refundable.

Automatic Renewal: If you enroll in a recurring subscription model (such as automated scent cartridge replenishments or ongoing digital lab access), your payment method will be billed automatically at the start of each billing period unless canceled at least 24 hours prior to renewal.

PROHIBITED ACTIVITIES You may not access or use the Services for any purpose other than that for which we make them available. Prohibited activities include, but are not limited to:

Circumventing, disabling, or interfering with security-related features of the platform or data connection layouts.

Using automated scripts, scraping bots, or data extraction utilities to copy material from our section grids, collection tables, or user directories.

Attempting to impersonate another user or entity, or using another individual’s account details without explicit authorization.

Using our environmental designs or physical installations to defame, abuse, harass, or infringe upon the legal rights of third parties.

Waiver of Class Action: You agree to resolve any dispute against us on an individual basis. You explicitly waive the right to initiate, join, or participate as a plaintiff or class member in any class, collective, or representative action or lawsuit.

USER REGISTRATION AND ACCOUNT SECURITY
To access certain secure areas of our Services, custom multisensory applications, or digital tools, you may be required to register an account. You agree to:

PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make them available. Prohibited activities include, but are not limited to: